📣
Broadcast Campaigns
Reach your entire opted-in audience in one click. Personalise every message with name, order and custom variables, schedule sends for the perfect time, and retarget people who read but didn't reply. Unlike WhatsApp groups or unofficial senders, official API broadcasts land as individual chats — with no risk to your number.
🤖
No-Code Chatbot Flow Builder
Design conversation journeys on a drag-and-drop canvas: text, media, lists, buttons, WhatsApp Forms, wait steps, tags and human handover. Answer FAQs, qualify leads and take bookings 24×7 — then watch each flow's performance live with a phone-style preview while you build.
💬
Shared Team Inbox
One number, unlimited teamwork. Every agent logs into the same WhatsApp inbox with assignments, private notes, tags, quick replies and away routing. Filters like All / Unassigned / Mine keep queues clean, and full chat history means customers never repeat themselves.
📋
Template Manager with Live Preview
Build Meta message templates in a visual editor with a real-time WhatsApp phone preview and an approval-probability meter that flags risky wording before you submit. Sync approval status from Meta with one click and organise templates by category, language and status.
📊
Campaign Analytics & Funnels
See the full journey — sent → delivered → read → replied — for every campaign, with per-contact delivery logs, click tracking on buttons and exportable CSV reports. Know exactly which template, audience and send-time makes you money.
👥
Contacts, Segments & CSV Import
Import thousands of contacts via CSV with smart column mapping, deduplicate automatically, and slice your audience with tags and attributes — city, product interest, last purchase. Target the right segment instead of blasting everyone.
🔗
REST API, Webhooks & Integrations
Trigger WhatsApp messages from your stack: order confirmations from Shopify or WooCommerce, lead alerts from your CRM or Google Sheets, OTPs from your app. Clean REST API, event webhooks with delivery logs, and API keys you control.
🧠
AI Chatbot (Pro)
Upload your catalogue, price list or FAQ document and let the AI agent answer customer questions in natural language — in English or Hinglish — with smart routing to a human agent the moment the conversation needs one.
✅
Blue Tick & Business Verification
We guide you through Meta business verification and the blue-tick application at no extra cost. A verified display name replaces your bare number — instantly more trust, better reply rates.
🛡️
Ban-Safe by Design
Every message flows through Meta's official Cloud API with template approvals, opt-in management and quality-rating monitoring built in. That's why ChatPlus customers don't get banned — the platform won't let you break WhatsApp's rules by accident.